RULES AND REGULATIONS

The Rules and Regulations are established to ensure that all guests have an orderly, calm and smooth use of the facility. It is contractual in nature, therefore the sending of the reservation and / or the compilation of data on the Guest Portal implies for the Customer formally and to all effects acceptance of these Regulations, in all its clauses and provisions. The agreement with Design Club is regulated by Italian Law and failure to comply will result in the expulsion of the Guest and the reporting to the authorities of public security, police or carabinieri.

1) Documents - The Customer must log into the Guest Portal at the time of booking or immediately after, or to send directly to Design Club their own documents and those of any other guests who will use the property, at least 24 hours prior to their arrival date, and in any case by 5pm of that day at the latest. This is for the purposes of identification and to enable the compilation and communication of attendance to the police authorities, as required by law. The entry of data and / or submission of documents is an essential condition for use of service. If the deadline for submission is missed, Design Club Company reserves the right to withhold from the Customer the Access Code to the accommodation necessary for self check-in and in any case will not permit access to the unit, withholding the amounts paid by the Customer.
2) Booking Conditions - By submitting the reservation, the Customer confirms that they have read and expressly accept the Booking Conditions which form an integral part of these Regulations.
3) Security Deposit and pre-authorisation – The Design Club will proceed to pre-authorise a sum of €200.00 (two hundred) on the credit card whose details the Customer must provide at the time of booking, as a security deposit for damages and/or any verified removal of goods from the occupied unit. By submitting the reservation and accepting these Regulations, the Customer expressly and in advance permits this pre-authorisation, as well as the debits to the credit card itself of the amounts that may be due to Design Club at the end of the stay, for the reasons indicated and in accordance with the provisions of the following points 5 - 11 - 12 - 13 - 15 - 16.
4) Registration of guests - It is strictly forbidden to let guests and persons who are not duly registered at the time of reservation or subsequently enter the facility and/or apartment.
5) Arrival and departure times - The apartments are available for check-in from 3:00 p.m. on the day of arrival and must be vacated no later than 10:00 a.m. on the day of departure, unless exceptions are agreed and authorized in advance. In the event of late check-out with respect to the indicated time, a surcharge will be applied, based on the following scheme:
 Late check-out charges:
• Up to 12,00: €30
• Up to 13,00: €50
• Up to 14,00: €70
• After 15,00: the cost of an additional night, based on the rate in place.
Rates are per day regardless of time of entry.
6) Customer Care - The Customer Care service offered by Design Club is available to Guests from Monday to Friday, from 9 am to 6 pm Outside of these times, dedicated personnel will be guaranteed only in cases of proven urgency subject to a message from the Customer.
7) Luggage Storage - Customers may, if necessary, leave their luggage in a special room, unattended, during the hours in which the Customer Care service aforementioned is available. The Management of Design Club does not accept any responsibility for any luggage and objects that may have been left by Guests and consequently will not be liable for any compensation. The Management reserves the right, however, at its sole discretion, to refuse luggage and other personal belongings for storage.
8) Hours of Silence - During the hours from 1,30 pm to 4,00 pm and from 10,30 pm to 8,00 am, Guests are requested to observe the utmost silence and in any case to adopt a behavior appropriate to ensure that the guests' rest is not disturbed in any way, thus avoiding in particular the use of high tones of voice in the sleeping area, the use of clogs or loud shoes in all rooms, slamming or forcefully closing doors, noise and shouting of any other kind. The use of television or radio is also permitted during the hours indicated, but with volume moderation.
9) WI-FI - A free Wi-Fi network is active in the facility, for the exclusive use of Customers. Design Club is not responsible for any malfunctions arising from the network provider, but may simply take charge of any report from the Customer to transmit it to the provider itself.
10) Stay of minors - Minors unaccompanied by parents/guardians, and therefore in possession of regular documentation in this regard, may not stay in the building of Design Club. Parents of children or young people (or whoever exercises parental authority over them or otherwise has custody of them) are responsible for the behavior of minors within the facility and are required to supervise them and ensure that they act respectfully towards other guests, in particular as regards the strict observance of silence, which the company promises to guarantee to its Guests, and avoid causing damage of any kind.
11) Animals - Design Club reserves the right to accept pets in its facilities, provided that their presence is duly communicated and declared at the time of booking, with specific mention of the type of animal and size. In case of acceptance of the presence of the animal, a pet fee of €50 (fifty) will be charged to the guest. Failure to give prior notice and request for approval the presence of an animal will result in a charge of an increased pet fee, amounting to €100 (one hundred). The Client, in any case, inside the accommodation must ensure that the animal is kept in a way that does not cause harassment, noise or damage to other guests and the hotel structure. Only animals in compliance with health regulations may enter the hotel. The management may seek compensation for any damage caused.
12) Smoking ban - The Design Club facility is "smoke free." It is therefore strictly forbidden to smoke inside the apartment and common areas (with the exception of the outdoor garden). Any failure to comply with the prohibition, which will be ascertained during the verification of the unit after checkout, will result in the need to operate a special cleaning of the unit and furniture, with particular reference to fabrics etc., and specifically the execution of No. 2 ozone sanitizing treatments. Given the high cost of such interventions, Customers are advised that Design Club will apply a penalty of €500 (five hundred) to violators.
13) Bedding Configuration and Linen Replacement - The Customer must specify his or her preferences or specific requests for bedding configuration at the time of booking and in any case no later than 24 hours prior to the scheduled check-in date, in order to allow the unit sufficient time to be prepared in a manner other than the standard system. Apartment linen is replaced as provided for in the regulations for vacation homes, and then at the guest check-in and checkout. In exceptional cases, a change of linen may be authorized at the request of the Customer. This change will incur an extra charge, and thus an extra charge of 25 euros per room, for each change of bed linen and/or an extra charge of 25 euros per room, for each change of bathroom linen. It is forbidden to remove linen from the occupied unit. If the post check-out check reveals missing linens in relation to the standard equipment of the unit, Design Club will apply an extra charge to be paid by the Customer equal to the purchase cost of the goods found to be missing.
14) Waste separation and energy saving - Design Club's Policy provides for the separate collection of waste. Therefore, Customers are encouraged to separate the waste themselves and to use the special differentiated containers located in the basement laundry room. We ask you to switch off appliances and not to waste water and electricity on leaving the apartment.
15) Extra cleaning - In the event that the Guest leaves the occupied unit in poor condition, without taking care to wash the dishes and/or remove the garbage, and it is therefore necessary to clean more intensively than usual, the Customer will be charged an extra fee of euro €50 (fifty).
16) Checking of equipment and compensation for damages - In the event that damage is found to the structure during the guest stay, including furniture and / or equipment the Customer must pay the full cost of replacement.
The Customer is obliged to check the completeness and functionality of the equipment of the occupied unit within two hours from the time of check-in by consulting the relevant list located in the binder inside the apartment. They are also obliged within the same deadline, to report any additional problems found. Failure to report within the specified time limit will result in the unit being deemed to have been delivered correctly and fully equipped and in perfect condition.
Verification of the unit by Design Club's designated employees will take place as soon as possible after checkout. They will promptly report to Management any damage and/or deficiencies found. The Customer Care department will then proceed to quantify the cost of damage, including the costs of repurchasing of damaged or missing goods, the costs of any repair work, including labor costs, quantified at a flat rate amount equal to 25% of the damage, factoring in the days of potential unavailability of the unit, acquiring appropriate documentation. They will then forward formal notice to the Customer within two working days after checkout, proceeding to charge the amounts due.




BOOKING CONDITIONS

The reservation is to be confirmed by the Customer by providing credit card details as a guarantee. Providing the card details constitutes in any case a prior authorization to pre-charge and/or debit, according to the terms and conditions of the reservation and the Regulations.
When making a reservation on the website, the full amount of the reservation made is charged to the card provided by the Customer, regardless of the rate chosen.
If a “refundable” rate has been selected and cancellation takes place within the terms, the entire booking amount, net of financial charges, will be immediately and automatically credited back to the same card.
The booking procedure and payment, must take place within 30 minutes, after which it is automatically cancelled.
The reservation, therefore, will be confirmed only when payment is made within the above terms.
The pre-authorization on the credit card provided by the Customer will be made only with regard to the amount of the deposit, so as to block the availability of the amount and verify the proper functioning of the card whose data the Customer has provided. The amount of the deposit, minus the amount of any damages and/or shortages, will be released at the end of the stay.
The reservation systems used by Design Club use the most advanced security standards to ensure the protection and privacy of the data entered, as per the separate legal notice.


CITY TAX
The Municipality of Bologna has established the Municipal City Tax (Tassa di Soggiorno) to be paid by guests at the accommodation facilities.
The amount of this tax is not included in the prices indicated on this site or in those generated by the online booking system and must be paid at the time of registration on the Guest Portal, before check-in, or, by default, will be charged to the credit card provided by the Customer. Exclusively in cash at checkout, or, by default, will be charged to the credit card provided by the Client.
The tourist tax has an amount that varies from 3 to 5 euros per person per night, according to the provisions indicated by the Municipality of Bologna, or in cases of exemption:
www.comune.bologna.it/servizi-informazioni/imposta-di-soggiorno


TERMS OF CANCELLATION OF BOOKING
As indicated at the time of booking and based on the option selected by the Customer, the reservation may be cancelled and/or modified promptly as follows:
BOOKING AT STANDARD RATE
Cancellation is free of charge within 5 days prior to arrival. For later cancellation or a no-show, the total amount of the reservation will be charged. For any reservation of 4 or more apartments, design club reserves the right to change the cancellation conditions.
NON-REFUNDABLE BOOKING
Non-refundable reservations may be charged for the full amount at any time following confirmation of reservation. In case of early departure, the Client will not be entitled to any refund on the fees paid for the reserved stay.


EXTRA SERVICES PROVIDED ON REQUEST DIRECTLY BY THIRD-PARTY SUPPLIERS

For the sole purpose of serving the Customer, and without any assumption of responsibility in this regard, Design Club informs Clients who would like to take advantage of services not provided by the facility, that it is possible to submit a request for breakfast directly to "Caffè Gamberini", by filling out the appropriate form that will be sent to the Customer via email or Whatsapp before check-in. Each request and related fee, as well as the conditions of this service and any related issues, will be settled by the Customer directly with the provider of the requested service. It is also possible to request parking for your car near the facility, directly to "Garage Marconi". Likewise, this indication is merely a courtesy suggestion, for which Design Club assumes no responsibility. Any request, related fee and the conditions of such services and any related issues, will be settled by the Customer directly with the provider of the requested service.

PRIVACY POLICY

In compliance with the obligations deriving from national legislation (Legislative Decree 30 June 2003 n. 196, Code regarding the protection of personal data) and community, (European regulation for the protection of personal data n. 679/2016, GDPR) and subsequent modifications, this site respects and protects the privacy of visitors and users, putting in place every possible and proportionate effort not to infringe the rights of users.
This privacy policy applies exclusively to the online activities of this site and is valid for visitors/users of the site. It does not apply to any information collected through channels other than this website.
The purpose of the privacy information is to provide maximum transparency regarding the information that the site collects and how it uses it.

LEGAL BASIS OF THE TREATMENT
This site processes data based on consent. With the use or consultation of this site, visitors and users explicitly approve this privacy statement and consent to the processing of their personal data in relation to the methods and purposes described below, including any disclosure to third parties if necessary for the provision of a service.
The provision of data and therefore the Consent to the collection and processing of data is optional, the User can deny consent, and can revoke an already given consent at any time, by writing an email to [email protected]. However, denying consent may make it impossible to provide some services and the browsing experience on the site could be compromised.
Starting from 25 May 2018 (date of entry into force of the GDPR), this site will process some of the data based on the legitimate interests of the data controller.

DATA COLLECTION AND PURPOSE
Like all websites, this site also makes use of log files in which information collected in an automated manner is kept during user visits. The information collected may be the following:
- internet protocol (IP) address;
- type of browser and parameters of the device used to connect to the site;
- name of the internet service provider (ISP);
- date and time of visit;
- web page of origin of the visitor (referral) and exit;
- country of origin;
- possibly the number of clicks.
The collection of data and information takes place for the following purposes:
- in an exclusively aggregated and anonymous form in order to verify the correct functioning of the site. None of this information is related to the natural person-User of the site, and does not allow identification in any way (from 25 May 2018 this information will be treated on the basis of the legitimate interests of the owner);
- for security purposes (spam filters, firewalls, virus detection), the automatically recorded data may possibly also include personal data such as the IP address, which could be used, in accordance with the laws in force on the subject, in order to block attempts at damage to the site itself or to cause damage to other users, or in any case harmful activities or activities constituting a crime. These data are never used for user identification or profiling, nor crossed with other data, nor provided to third parties, but used only for the purpose of protecting the site and its users (from 25 May 2018 this information will be treated based on the legitimate interests of the owner);
- communicate the data to third parties who perform functions necessary or instrumental to the operation of the service, and in particular in order to fulfill the obligations regarding public safety.
The data collected by the site during its operation are used exclusively for the purposes indicated above and kept for the time strictly necessary to carry out the specified activities. In any case, the personal data collected by the site will never be provided to third parties, for any reason, unless it is a legitimate request by the judicial authority and only in the cases provided for by law. However, the data may be provided to third parties if this is necessary for the provision of a specific service requested by the User or for the execution of security checks or site optimization.
The data used for site security purposes (blocking attempts to damage the site) are kept for 7 days.

PLACE OF TREATMENT
The data collected by the site are processed at the headquarters of the Data Controller and at the web hosting data center. The web hosting (Solution Plus Srl) is located in the European Economic Area and acts in accordance with European standards.

COOKIES
As is customary on all websites, this site also uses cookies, small text files that allow you to store information on visitor preferences, to improve the site's functionality, to simplify navigation by automating procedures (eg. Login, site language) and for the analysis of the use of the site.
Session cookies are essential to be able to distinguish between connected users, and are useful to prevent a requested functionality from being provided to the wrong user, as well as for security purposes to prevent cyber attacks on the site. Session cookies do not contain personal data and last only for the current session, i.e. until the browser is closed. No consent is required for them.
The functionality cookies used by the site are strictly necessary for the use of the site for which no consent is required.
By using the site, continuing to browse the site, or by clicking OK on the banner present when first accessing the site, the visitor expressly consents to the use of cookies and similar technologies, and in particular to the registration of these cookies on his terminal for the purposes indicated above, or access via cookies to information on your terminal.

DISABLING COOKIES
Cookies are connected to the browser used and CAN BE DISABLED DIRECTLY FROM THE BROWSER, thus refusing/withdrawing consent to the use of cookies. It should be noted that disabling cookies could prevent the correct use of some functions of the site itself.
Instructions for disabling cookies can be found on the following web pages:
Mozilla Firefox - Microsoft Internet Explorer - Microsoft Edge - Google Chrome - Opera - Apple Safari

THIRD PARTY COOKIES
This site also acts as an intermediary for third-party cookies, used to be able to provide additional services and features to visitors and to improve the use of the site itself, such as buttons for social networks. This privacy policy does not apply to services provided by third parties, and this site has no control over their cookies, which are entirely managed by third parties and has no access to the information collected through said cookies. The data transfer contract takes place directly between the user/visitor and the third parties, while this site does not participate in any way in this transfer. As a consequence of this, information on the use of these cookies and their purposes, as well as on the methods for disabling them, are provided directly by the third parties on the pages indicated below.
In particular, this site uses cookies from the following third parties:
- Google (Google Analytics cookie): Google Analytics is a Google analysis tool which through the use of cookies (performance cookies) collects anonymous navigation data (truncated at the last octet) in order to examine the use of the site by part of the users, compile reports on the activities on the site and provide other information, including the number of visitors and the pages visited. Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Google's behalf. Google will not associate the IP address with any other data held by Google. The data transmitted to Google are stored on Google's servers in the United States.
On the basis of a specific agreement with Google, which is designated as responsible for the processing of user data, the latter undertakes to process the data on the basis of the requests of the Owner, given directly through the software settings. Based on these settings, the advertising and data sharing options are deactivated.
Further information on Google Analytics cookies can be found on the Google Analytics Cookie Usage on Websites page.
The user can selectively disable the collection of data by Google Analytics by installing the appropriate component provided by Google on his browser (opt out).
- Youtube: a platform owned by Google, for sharing videos, which uses cookies to collect information from users and navigation devices. The videos on the site do not convey cookies when accessing the page, as the "advanced privacy (no cookies)" option has been set according to which YouTube does not store information about visitors unless they voluntarily reproduce the video.
For further information on the use of data and their treatment by Google, it is recommended to read the information on the appropriate page prepared by Google, and on the page on How data is used by Google when using sites or apps of partners.
Social networking plugins
This site also incorporates plugins and/or buttons for social networks, in order to allow easy sharing of content on your favorite social networks. These plugins are programmed so as not to set any cookies when accessing the page, to safeguard user privacy. Eventually cookies are set, if so provided by social networks, only when the user makes effective and voluntary use of the plugin. Keep in mind that if the user browses being logged into the social network then he has already consented to the use of cookies conveyed through this site when registering with the social network.
The collection and use of the information obtained through the plugin are governed by the respective privacy policies of the social networks, to which please refer.
- Facebook - (cookie information link)
- Google+ - (cookie information link).
- Instagram - (cookie information link)
- Twitter - (cookie information link)
- LinkedIn - (cookie information link)

Transfer of data to non-EU countries
This site may share some of the data collected with services located outside the European Union area. In particular with Google, Facebook and Microsoft (LinkedIn) through social plugins and the Google Analytics service. The transfer is authorized on the basis of specific decisions of the European Union and of the Guarantor for the protection of personal data, in particular decision 1250/2016 (Privacy Shield - here the information page of the Italian Guarantor), for which no further consent is required. The companies mentioned above guarantee their adherence to the Privacy Shield.
Security measures
This site processes user data in a lawful and correct manner, adopting the appropriate security measures aimed at preventing unauthorized access, disclosure, modification or unauthorized destruction of data. The processing is carried out using IT and/or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In particular, the site management software is constantly updated and regularly scanned in order to check for the presence of viruses and dangerous codes.
In addition to the owner, in some cases, categories of persons in charge involved in the organization of the site (administrative, commercial, marketing, legal, system administrators) or external subjects (such as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies).

USER RIGHTS
Pursuant to European Regulation 679/2016 (GDPR) and art. 7 of Legislative Decree 30 June 2003, n. 196 http://www.garanteprivacy.it/web/guest/home/docweb/-/docweb-display/docweb/1311248 , the User can, according to the methods and within the limits established by current legislation, exercise the following rights:
- object in whole or in part, for legitimate reasons, to the processing of personal data concerning him for the purpose of sending advertising material or direct sales or for carrying out market research or commercial communication;
- request confirmation of the existence of personal data concerning him (right of access);
- know its origin;
- receive intelligible communication;
- have information about the logic, methods and purposes of the processing;
- request the updating, rectification, integration, cancellation, transformation into anonymous form, blocking of data processed in violation of the law, including those no longer necessary for the pursuit of the purposes for which they were collected;
- in cases of treatment based on consent, receive at the sole cost of any support, your data provided to the owner, in a structured and readable form by a data processor and in a format commonly used by an electronic device;
- the right to lodge a complaint with the Supervisory Authority (Privacy Guarantor - link to the Guarantor's page);
- as well as, more generally, to exercise all the rights that are recognized by the current provisions of the law.
In the event that the data are processed on the basis of legitimate interests, the rights of the data subjects are in any case guaranteed (except for the right to portability which is not envisaged by the regulations), in particular the right to object to the processing which can be exercised by sending a request to the data controller.
Requests should be addressed to the Data Controller.

DATA CONTROLLER
The data controller in accordance with the laws in force is the administrator of DESIGN CLUB REAL ESTATE SRL. - Fiscal Code /P.I. 03662051204 - R.I 03662051204 - REA BO - 536899 - who can be contacted via the CONTACTS section or the contacts listed at the bottom of the website pages.

UPDATES
This privacy policy is updated on 26/04/2023.